OAuth disconnected | TimeTuna Docs

Symptom

• The account is marked in red under Settings → Connected accounts, with a Reconnect button on that row and a line saying what the provider told us: access revoked, the account gone, or a connection that expired. Only the broken account is marked, so with several connected you can see which one to fix.
• Your dashboard shows a red banner naming the account, and every booking page that uses its calendars carries a Reconnect calendar badge with its share action hidden until you fix it.
• Availability suddenly empties out or stops reflecting recent calendar changes.
• New bookings do not appear on the connected calendar.
• Bookings confirm normally and the guest gets their confirmation, but nothing lands on your Google Calendar and the provider still looks connected. You get an email asking you to reconnect your calendar.

Why it happens

• You changed your Google or Microsoft password.
• You revoked the TimeTuna app from your account's security page.
• Your IT admin tightened third-party app policies in Google Workspace or Microsoft 365.
• The refresh token expired after a long period of inactivity.
• You connected Google but left the calendar permission box unticked. Reading your availability still works, so the connection looks healthy, but TimeTuna cannot write the event onto your calendar.

How to fix

1. Open Settings → Connected accounts, or click Reconnect on the dashboard banner.
2. Click Reconnect on the account marked in red and complete the consent screen. Tick every permission box. This writes fresh tokens onto the same account, so your booking pages keep the calendars they already had.
3. Open any booking page and confirm the calendar appears as available again on the Calendars tab.
4. If your provider asks for admin approval (Google Workspace, Microsoft 365), share the consent URL with your admin or ask them to allow TimeTuna in the admin console.

The warning clears itself

Before showing it, we re-check the account against Google or Microsoft, so a connection that has recovered (or one you disconnected) stops being flagged the next time you open the dashboard or Connected accounts. You never have to clear the warning by hand, and if it is still there, the provider is still rejecting that account.

Bookings made while disconnected

You do not lose these bookings. They are confirmed in TimeTuna, they still block the slot so nobody can double-book you, and both you and your guest still get the confirmation email with the .ics invite attached. They just may not be on your external calendar. Open Bookings in the dashboard to see them, or open the .ics attachment to add one to your calendar in a click.

Still not working?

Open the chat in the bottom-right with the provider, the account email, and any error message shown after the reconnect attempt.